Reviews of the Pueblo Benidorm Hotel

By Eamonn Flaherty.

Month of travel: November, 2009

All staff very pleasant and helpful. Good value for money. Food very good. Rooms are what they are - a bit small, but this seems to be the standard for Benidorm. Pool good and nice and big and square - but not heated - so brace yourself. Good location and not too far from the seafront. Was told to avoid the various annexes that form the accommodation around the pool and did so - so not sure whether they're as bad as was previously described. Resort Hoppa stops there so that was convenient for to/from the airport. Didn't use the bar, but looked quite good

By Anonymous.

Month of travel: October, 2009

Went here for October Half Term with our Grandson aged 6. Rooms are a little old fashioned, but didn't spend too much time in it as the weather was brilliant all week we were there. Food was very good, always something to please everyone. A nice touch were the games in the bar,Connect4, Dominos, Chess & a Spanish game we never fathomed out, kept my Grandson amused for hours. We chose this hotel for its indoor pool, thinking October would be too cool for the outdoor one, we used it every day and my Grandson even used the outdoor one some days as well!

A good Hotel, nothing grand, but very welcoming.

By John Murray.

Month of travel: May, 2009

Stayed at the Pueblo three times now my wife and myself.We have always enjoyed our stay there and found the staff very delightful and helpful in every way.the food is plentiful and have a very good variety and choice.the hotel is well situated for the beach and surrounding bars and shops.

By luis miguel gomez ferrero.

Month of travel: April, 2009

By LYNNE Roberts.

Month of travel: April, 2009

The Pueblo is in a prime location in Benidorm within an easy stroll down to the beach and in the heart of the entertainment area , the food in this Hotel was very good with a wide range of Choices to please all ,The bar prices are excelent with all day 2 for 1 drinks and sundries which are also quiet cheap. we were accommodated in the blocks that are situated away from the main Hotel Building, we found the rooms a little on the small side but also very clean the only Downside of this Hotel was that at times It seemed to be very noisey both from around the pool side and sometimes late at night, but I would go and stay here again and Benidorm Well what can I say Its great Enterainment Value and Value for your money Too .

By Wendy Anderson.

Month of travel: December, 2008

I found the Benidorm Puelblo to be a very good hotel. The bedrooms were spotless, the food was very good, especially the Christmas Gala dinner. The service was excellent. I would certainly recommend theis hotel to anyone.

By Anonymous.

Month of travel: November, 2008

This hotel was very nice and good value for money. The food was good, however, tummy upsets were quite common in the hotel at the time we stayed and some guests were quite ill. I went with my children, 1 at 12 months and 1 at 24 months and they both came back with diorrahea but I was fine.
My only complaint about the hotel was the indoor pool which was very cold and I just could not take my 12 months old in due to the temperature, I did compain to reception who told me it was 75 degrees.....no way!
All in all ok, but would I stay here again? Not sure, great location though and we had great views.

By michael whitaker.

Month of travel: November, 2008

first time in Benidorm,so was not sure what to expect, but had a fantastic time and will be going back for longer this time.hotel and food was very good and I would recommend this hotel, it was great.hotel is situated right in the middle of all the clubs and pubs,the entertainment in the hotel was good
went middle of november the weather was ok,warm and sunny

By Anonymous.

Month of travel: November, 2008

this was my 9th time at the pueblo and i will always return when im in benidorm, its in a great location and the staff are always willing and helpfull to please. one of the main reasons i use it is the excellent value for money as the food is very good and has a great selection with good salads and varied hot meals. in all theyears of visitig benidorm and stopping in many hotels i wouldent hesitate in recomending the pueblo for a good value break.

By Ronald Dunn.

Month of travel: November, 2008

having been here on 4 previous occasions , i have to mention the hotel facilities .
On this occasion i had no heating for 36 hours.
I informed reception on 2nd day and i was told i would have heating that evening.
When this didn't happen i again informed reception and was told " 1 hour " , this appears to be their default answer to complaints.I informed reception again and was given the same reply.

eventually a repairman called around 7 pm and renewed the thermostat unit , success at last.
with the heating on i promptly showered and went for my evening meal belatedly.
It was after 8.30 before i reached the restaurant and was duly given the "treatment" from a couple of waitresses due to my late arrival.
I was here in april 20008 and on that occasion it was the lack of hot water this time as they were doing remedial work.
I was given the 1 hour treatment for this also.
My observation is, that there appears to be a lack of maintenance checks in relation to room facilites , and they rely on complaints from guests instead.

It also took 1/2 hour to check-in ( i was the only person checking-in )at reception at the time.It appeared that a room had not been allocated to myself although i had booked 4 months previously.
18 moths ago i was being charged 28 euros per night , this time 44 euros per night - poor value.
Overall the standard on my last 2 visits would appear to be in a downhill spiral, and as such i have booked into a different hotel for my next visit.

By PAUL TURNER.

Month of travel: July, 2008

very nice clean hotel,rooms a little on the small side, but clean. staff friendlily and helpful. hotel in a very good location,close to bars restaurants but far enough away to be quiet enough to sleep at night.perfect location for the bargain hunters as its right next to the market (Wednesday Sunday). would recommend this hotel to anyone.

By Limara Brown.

Month of travel: June, 2008

The hotel is very clean and staff are very polite and freindly...

I was there on my hen party we had a great time, rooms were very clean and just what we wanted..

We would defo book to go again

Thanks Limara Brown

Newcastle/ Rhondda

By John Herrmann.

Month of travel: June, 2008

On the whole a nice hotel, well situated, nice pool area, maybe a bit to busy at wknds with stag an hen parties arrving but 7out of 10

By John Parkinson.

Month of travel: June, 2008

Yes had a good stay here again, especially whilst requesting a room in the hotel and not the Annex. !!!!!!!!!!!
Hope to be back in about 3-4 weeks

By Andrew Hosking.

Month of travel: May, 2008

Considering this is reasonably priced hotel the facilities are more than adequate. The rooms are small but clean and how long do you spend in your room?
The pools are great as is the pool areas. The pool bar serves food and drink all day with entertainment and this encourages people to talk to each other and join in the fun. Good club for kids but not too disruptive so you can quite easily chill if you don't dig kids!
Location is also pretty good - 5 mins walk from beach and bars on the Levante side of town. Old town is 10 min walk away.

By Shirley Mills.

Month of travel: May, 2008

This is the 3rd time we have visited the Pueblo and have always found the staff to be helpful, the situation of the hotel is in an ideal position.

By Anonymous.

Month of travel: April, 2008

Benidorm Spotlight were very helpful before we left, hotel was nice and clean and had all the facilities we needed. Would recommend to anybody. Bar staff sometimes not the cheeriest, but all staff were friendly. Pool was great, not far from beach and lots of bars

By john martindale.

Month of travel: April, 2008

Enjoyed our stay, the staff were exellant from cleaners to management.Bathrooms very small, rooms OK.There was a wide variety of food but main courses were limited

By Mr Joseph Robertson.

Month of travel: April, 2008

Nine of us stayed at this hotel in April 2008, 4 nights, half board basis.
We were not disappointed, hotel was better than we expected, food, staff very friendly, facilities etc, very good, hotel is centrally located, would recommend it to anyone.
Going to be booking-up with the same hotel next year.

By Glenn Laffar.

Month of travel: April, 2008

A good, all round experience. Lot's of Spanish guests at the time we were there (mid-April) but they / we were not treated any differently. Good selection of food on offer, and high quality too. All staff were courteous and helpful, and the location was excellent. This would be a great hotel to bring the kids and family to in the summer, but beware - even in the lower temperatures of spring time, there still seemed to be a lack of sunbeds!
The hotel is situated a few hundred yards from the Sunday market, which is a great experience (I think it will be a bit hot & sticky in the summertime though as the aisles of the market were very narrow) Lot's of bumping and banging on our way round, so beware pushchair and invalid carriages)! Overall, great location, great holiday, great price - would recommend.

By Anthony Sparrow.

Month of travel: April, 2008

My short stay at the hotel was very good indeed my only complaint if there was one was the room had been used by a smoker and there was a faint smell of smoke in the room and I had to have the staff spray the crtains etc which seemed to overcome the problem. My room was similar the the single room of my friend and I did not see why I had to pay for a double. Other than that my stay was ver pleasent indeed.
Thank youy for your help.
Mr.A.G.Sparrow

By gordon scott.

Month of travel: February, 2008

10 lads on a drunken weekend away no complaints about hotel at all would definitely use it again well worth the money we payed staff friendly. clean rooms clean hotel near plenty of bars

By JOHN DAVID MC COURT.

Month of travel: March, 2008

hotel very good the food was not as good in the winter months but ok in the summer season.

By JOHN PARKINSON.

Month of travel: February, 2008

My 3rd visit, but would i go again ????? Only if i was sure of having a room in the main building.
The Annexe is terrible......when you lay in bed you can here next doors conversation as though you involved in it. The continuous banging of doors, peoples voices echo through the rooms all night, NOT a very good nights sleep, not relaxing hol at all.
Would stay again BUT only as i said earlier, if it was in main building....could this be guarrenteed?????

By John Parkinson.

Month of travel: January, 2008

Have stayed here few years ago, have to say things have,nt changed much !!
Actually stayed in same room as about 5yrs ago !! (uncanny)
Facilities are fine, but decor, f&f are still the same years later, but to be honest all i wanted was a clean room, quiet, and in that location, so would book again.

By vince.

Month of travel: October, 2007

as a single traveller this is not the place to be they have annex buildings to the side of hotel which resemble cell block h and for my 500 pound i got a bootom floor room with a view overlooking a sand pit and a wooden fencewhere the archery was done would i return not a chance

By Anne Wood.

Month of travel: September, 2007

FANTASTIC! I went there in June with my husband and had a brilliant holiday, went back Sept with my 18 year old son for a week and it was just as good. He had a brilliant time, the entertainment team are second to none and made our holiday. Anyone who says they don't have a good time here don't know what they are on about. It is a wonderful hotel with wonderful people. Anne and Steve, Sept 07

By Stephen hill.

Month of travel: August, 2006

Fantastic all round hotel , great for kids and adults to i will be coming back next year , i would prefer a room lower as we was on the 14 th floor

By DAVE ANDERSON.

Month of travel: March, 2007

My partner and I and 2 friends have stayed at the Pueblo, 8 times in the last four years.rnrnHave found it to be one of the best hotels In Benidorm.rnThe rooms are cleaned regularly, and The reception staff are most helpful. A great arrray of food to choose from so never went hungry. Looking forward to our visit again in November 2007

By Helen Lyons.

Month of travel: May, 2007

My family and I spent a fortnight in the Pueblo, and are taking my sister and her family next year as we had a great time. My only critizisum was that alot of guests were very pushy in the dining room and that alto of the games in the games room needed to be servised. All the staff where great and the entertainment was good even though they had only just started the season at the hotel.Thank you for the momories left after our stay. I had to promise my sons of 9 and 11 that we will be coming back again in 2008.

By Mr D W Clegg.

Month of travel: June, 2007

If Your Spanish This is the perfect hotel for you as the fortnight myself and family have just spent there proved.Being English you seem to be treated as second class customers, rooms are nice and clean.Food is okay but not much of a choice of a childrens menu.This is my third time in Benidorm in as many years and there is better hotels for the same money which are more english friendly.

By veronica allton.

Month of travel: June, 2007

Hotel clean, food very good, nice pools. Local entertainment good, easy walking distance. great market 5 mins away.rnrnStaff very helpful, plenty of bars. and pools.

By Dee Hutchinson.

Month of travel: May, 2006

Great food,good service,fresh clean rooms. Wonderful holiday

By heather grayson.

Month of travel: May, 2007

just returned from pueblo,had a fantastic holiday.Room was very nice,we stayed in the main block,our cleaner was excellent. Food was great apart from one night,although they didnt serve chips in the evening, but you could have them for breakfast. Pools wre freezing cold even in the afternoon,but the indoor pool was very warm.Hotel is in a great position close to shops,bars,beach.Will diffinitely go back.

By dawn garbett.

Month of travel: April, 2007

excellent hotel very clean food was out of this world definatly give it 5 stars something for everyone to do

Pueblo Benidorm Hotel web page