- You must have made a booking with benidorm-spotlight.com. and received your booking confirmation.
- To claim you must contact us with all the relevant information requested by benidorm-spotlight.com
- The benidorm-spotlight.com "Lowest Price Guarantee' applies to hotels only. It does not apply to apartments and/or studio acommodation.
- The lower price you've found must be an online price quoted for an equivalent room at the same dates, hotel and room type, booked through benidorm-spotlight.com.
- The 'Lowest Price Guarantee' applies to rooms rates only on offer to the general public. It does not apply to membership or corporate rates or special discounted rates including AARP, employee, military, government, convention rates or other rates not available to the general public.
- The 'Lowest Price Guarantee' does not apply to promotional packages, deals, or bundles that may include additional amenities such as parking, meals, entertainment, etc. are not eligible.
- The benidorm-spotlight.com "Lowest Price Guarantee' does not apply to hotel rooms purchased through or in combination with frequent stay, loyalty, points or other 'reward' type programs, rooms purchased through voucher promotions, won through contests or transferred.
- At the time you contact us, the lower rate must be available for booking to enable verification; benidorm-spotlight.com will also confirm with the hotel that it will accept the lower rate.
- Your claim will be reviewed and benidorm-spotlight.com will, at its discretion, determine whether it meets the requirements for a refund. The decision made will be final.
- Successful claims will receive a credit to the credit or debit card used to purchase your benidorm-spotlight.com hotel reservation within 7-10 business days of representative confirmation.
Please contact us with full details of your stay, the exact room type, board basis and number of people.