Was really dissapointed with the first room I got. It was a room on the bottom floor with the window facing the back of the hotel. The terrace door was not possible to open and it was a closed gate behind it so I felt like living in a cell in a prison. After 3 days I got another room facing the pool and this was much better! No one should be forced to live in the first room I got! It felt like 3 days of my vacation was ruined because of it. I can't complain much on the staff even though I expected better service when complaining. Facilities is good. A nice pool with entertaining staff involving the guests in various games and watergymnastics. I would recommend this hotel as long as you get a decent room. But make sure of what room you get before you travel! And last but not least: When I arrived the hotel had bot received my booking. But that was not the hotels fault. If you book through Benidorm Spotlight: make sure the reservation is received by the hotel...

By Magnus Rosén
Month of Travel: July 2009

My wife and I had our first holiday in benidorm and in july this year 2009 we stayed at the venus hotel whitch was recommended to us by some friends and everything they told us about it was true the food was very good with a good selection to suit everyone the rooms were a bit small but not a problem room service was very good with towel changed everyday and bed linen every two or three days and the staff polite and helpful and the entertainment about five minutes walk the beach was less than ten minutes from the hotel and we will certainly go to benidorm and the venus hotel it was one of our best holidays and would recommond it to anyone

By Anonymous
Month of Travel: July 2009

although we only stayed at the venus for two nights we were delighted with our stay.it was our second time at the venus but i can say it certainly won't be the last.

By joseph parkinson
Month of Travel: June 2009